Shipping
At Wildbloom, we want your order to arrive smoothly and on time. Please review our shipping policy below.
Where we ship
We currently ship within the United States only.
Shipping rates
| Order total | Shipping |
|---|---|
| $100 and over | Free |
| Under $100 | $6.99 flat |
Processing time vs shipping time
Please note that processing time is separate from shipping time and should be added to your total delivery time. Orders generally take 4 to 6 business days to be fully processed (checked, packed, and forwarded to logistics). After your order has been processed, our carrier picks up your package and an email with tracking information is sent to you.
Shipping timeframes
Delivery times do not include weekends or public holidays.
- USA: 5 to 10 business days after processing (tracking available)
Delayed delivery
In very rare instances, packages may take longer than the stated time frame. We are unable to control shipping carriers or unexpected delays that may occur en route, and we appreciate your patience should this happen. This can be especially true during busy holiday seasons at the year's end (November–December), during promotions, or other high-volume periods.
Multiple packages
To get your order to you as quickly as possible, items may ship separately from different fulfillment centers. This means you may receive your order in multiple packages arriving on different dates. Each package will have its own tracking number.
Tracking information
Once your order ships, you will receive a confirmation email with tracking information. Please allow 2 to 3 business days after receiving your tracking number for updates to appear in the carrier's system.
Cancelling an order
If you'd like to cancel an order, please email us at support@wildbloom.shop as soon as possible with your order number. We can accept cancellations before your order enters the fulfillment process. Once processing has begun or the order has shipped, cancellations may no longer be possible.
Incorrect shipping information
Please double-check your shipping address before placing your order. Wildbloom is not responsible for delays, returned packages, or lost items caused by an incorrectly entered address. Refunds cannot be issued in these cases.
Contact
Email: support@wildbloom.shop — we respond within one business day (Mon–Fri).