Shipping policy

At Wildbloom, we want your order to arrive smoothly and on time. Please review our shipping policy below.

WHERE WE SHIP

We currently ship within the United States only.

SHIPPING RATES

  • Orders $100 and over: Free shipping
  • Orders under $100: $6.99 flat

PROCESSING TIME VS SHIPPING TIME

Please note that processing time is separate from shipping time and should be added to your total delivery time. Orders generally take 4 to 6 business days to be fully processed (checked, packed, and forwarded to logistics). After your order has been processed, our carrier picks up your package and an email with tracking information is sent to you.

Total delivery = processing time (4-6 business days) + shipping time (5-10 business days).

SHIPPING TIMEFRAMES

Delivery times do not include weekends or public holidays.

  • USA: 5 to 10 business days after processing (tracking available)

DELAYED DELIVERY

In very rare instances, packages may take longer than the stated time frame. We are unable to control shipping carriers or unexpected delays that may occur en route, and we appreciate your patience should this happen. This can be especially true during busy holiday seasons at the year's end (November-December), during promotions, or other high-volume periods.

If your package shows no tracking updates for an extended period or appears lost, contact us at support@wildbloom.shop with your order number and we'll investigate and reship or refund on a case-by-case basis.

PROCESSING DELAYS

In very rare instances, processing may also take longer than expected — for example during holidays, promotions, or other high-volume periods. We do our best to dispatch as quickly as possible and appreciate your understanding during such events.

MULTIPLE PACKAGES

To get your order to you as quickly as possible, items may ship separately from different fulfillment centers. This means you may receive your order in multiple packages arriving on different dates. Each package will have its own tracking number.

TRACKING INFORMATION

Once your order ships, you will receive a confirmation email with tracking information. Please allow 2 to 3 business days after receiving your tracking number for updates to appear in the carrier's system.

CANCELLING AN ORDER

If you'd like to cancel an order, please email us at support@wildbloom.shop as soon as possible with your order number. We can accept cancellations before your order enters the fulfillment process. Once processing has begun or the order has shipped, cancellations may no longer be possible.

INCORRECT SHIPPING INFORMATION

Please double-check your shipping address before placing your order. Wildbloom is not responsible for delays, returned packages, or lost items caused by an incorrectly entered address. Refunds cannot be issued in these cases.

CONTACT

Email: support@wildbloom.shop

Response time: within one business day (Mon-Fri)